HPH Technical Solutions Inc. is the personal data controller responsible for your personal information collected through this Site.

Business Address: Unit 111, 17 Vatican Building, BF Resort Village, Talon Dos, Las Piñas City, Philippines

Email: inquiries@hphtechsolutions.com
Phone: +63 28804 8735

We may collect the following categories of personal data:

- Identity and Contact Information: full name, email address, phone number, billing and installation address.

- Transaction Information: order details, quotation details, product/service purchased, payment amount and status.

- Payment Information: Card payments (Visa/Mastercard) are processed by our third-party payment gateway, PayMongo. We do not collect or store your full card number, CVV, or expiry date on our own servers — this data is handled directly by PayMongo, which is PCI-DSS compliant.

- Site Assessment Information: property details relevant to installation, such as roof type, electrical setup, and photos of the site, where you provide these for a quotation.

- Technical Information: IP address, browser type, and usage data collected automatically when you visit the Site (e.g., via cookies or analytics tools).

We use your personal data to:

1. Process quotations, Orders, and payments;

2. Schedule and carry out site assessments and installation Services;

3. Communicate with you regarding your Order, warrant.

4. service requests; Process payments securely through PayMongo;

5. Comply with legal, tax, and regulatory obligations;

6. Improve our Site and services; and

7. Send you updates about your Order or, with your consent, promotional communications (which you may opt out of at any time).

We process your personal data on the basis of: (a) your consent, (b) the necessity to fulfill a contract with you (e.g., processing your Order), and (c) compliance with legal obligations, consistent with the Data Privacy Act of 2012.

We do not sell your personal data. We may share your information with: PayMongo, our payment processing partner, solely to process card transactions; Government agencies or regulators, where required by law; Third-party contractors or logistics partners directly involved in delivering or installing your Products, on a need-to-know basis; and Professional advisors (e.g., auditors, legal counsel) where necessary. All third parties we work with are required to protect your data in a manner consistent with this Policy and applicable law.

6.1. We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal/tax requirements (e.g., BIR record-keeping rules), or honor product/installation warranty periods (up to 12 years for certain products).

6.2. We implement reasonable organizational, physical, and technical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

As a data subject, you have the right to:

- Be informed that your personal data will be, is being, or has been processed;

- Access your personal data;

- Correct inaccurate or outdated personal data;

- Object to processing, subject to legal exceptions;

- Erasure or blocking of your data under certain conditions;

- Data portability;

- File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated;

- Be indemnified for damages sustained due to inaccurate, incomplete, or unlawfully obtained personal data.

To exercise any of these rights, contact us at inquiries@hphtechsolutions.com

Our Site may use cookies or similar technologies to improve your browsing experience and understand Site usage. You can control cookie preferences through your browser settings.

Our Site and Services are not directed at individuals under 18 years of age, and we do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

For questions, concerns, or requests regarding your personal data, please contact:

HPH Technical Solutions Inc. Unit 111, 17 Vatican Building, BF Resort Village, Talon Dos, Las Piñas City

Email: inquiries@hphtechsolutions.com
Phone: +63 28804 8735